Support

Find the answer. Or reach a person.

Self-service help first, with a clear human support path beside it.

SELF-SERVICE

Search the Knowledge Base.

Setup, photo settings, project organization, exports and troubleshooting.

HUMAN SUPPORT

Still stuck?

Send the team the issue, device details and screenshots if relevant.

Contact support →

Knowledge Base

Common topics.

Technical content should be structured for people first, with clear headings, screenshots, examples and stable URLs.

GETTING STARTED

Set up Conota

Install, permissions and first project.

Browse articles →

PHOTOS

Location and timestamps

Understand how contextual information appears on documented photos.

Read article →

PROJECTS

Organize field records

Keep work grouped around projects and sites.

Browse articles →

EXPORTS

Create usable outputs

Move records into reports and existing workflows.

Browse articles →

ACCOUNT

Billing and access

Plans, devices and account questions.

Browse articles →

TROUBLESHOOTING

Fix common issues

Permissions, GPS, camera access and exports.

Browse articles →

FROM A USER

“Location, direction and notes features work exactly as expected. Top notch support, developer responded to a concern I had and resolved it immediately.”

Logan Florkiewicz · Conota review