Contact Conota support

A short technical description usually gets an issue resolved faster than a long message without device details.

Include these details

• Your phone or tablet model.
• Android or iOS version.
• Conota app version.
• What you were trying to do.
• What happened instead.
• Whether the issue happens every time or only with one project/photo.

Useful attachments

• A screenshot of the setting or error.
• A screen recording for a repeatable UI problem.
• A sample photo only if it does not contain confidential project information.

Do not send sensitive material unnecessarily

Field photos can contain client locations, infrastructure, names and other sensitive information. Remove or redact anything support does not need to diagnose the problem.